Fulfilling the Export Potential of Small and Medium Firms

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This has been supported by major investments from the UK government such as:. Originally founded as a spin-out from Oxford University in , YASA is now a leading manufacturer of axial-flux electric motors and controllers for automotive and aerospace applications. Automotive and aerospace manufacturers are embracing the growing opportunity of electric power, announcing accelerated timescales for the launch of hybrid and pure electric vehicles and aircraft. With continued support from our customers, investors and government initiatives such as Innovate UK, YASA is well positioned to capitalise on the global opportunities of this electric revolution and become the world-leading manufacturer of electric motors and controllers.

Globally, there are likely to be 1. This will result in increased global demand for health and social care and related technologies. The UK has unique strengths including powerful health datasets in the NHS , world-leading design institutes, and strong life sciences, healthcare, and medtech sectors. Whole new industries will be created, and existing industries transformed, as we move towards a low-carbon, more resource-efficient economy. The UK has been at the forefront of international efforts to tackle climate change, leading the G7 in growing our economy while reducing emissions.

Our recently published Clean Growth Strategy sets out our ambitious proposals for continuing this progress through the s. Trade policy work provides the context in which businesses can engage in trade and promote UK and global prosperity, and for UK exporters, trade policy secures access to and breaks down barriers in markets around the world. Within that context, trade promotion addresses key market failures, such as the lack of information on the benefits of exporting or on international commercial opportunities, that deter UK business from engaging in or developing their export activities.

In doing this, the government commits to the following underlying principles. However, increasingly, free and open trade cannot be taken for granted. While the UK is a champion for global free trade, openness and economic cooperation, research by the OECD shows that the number of trade barriers operated by the biggest economies in the world has risen by almost between and We want to maximise our trade opportunities globally and across all countries — both by boosting our trading relationships with old friends and new allies, and by seeking a deep and special partnership with the EU.

The UK will look to secure greater access to overseas markets for UK goods exports as well as push for greater liberalisation of global services, investment and procurement markets. We are already talking to a number of countries on a variety of future trading options, exploring the best ways of progressing our trade and investment relationships, which could include new FTAs. We have announced 14 working groups and high-level dialogues with 21 trade partners countries, to explore the best ways of progressing our trade and investment relationships, which includes potential new FTAs and trade continuity agreements.

To ensure that we are transparent and inclusive when developing our trade policy priorities, we will engage with businesses and stakeholders across the UK. This will also deepen our understanding of the opportunities and barriers to international trade. For example, DIT have recently launched public consultations on future free trade agreement negotiations. Trade with developing countries is one of the most cost-effective ways of reducing poverty As a result, it will help build more prosperous economies to the mutual benefit of all our citizens and businesses Targeted interventions can also help ensure that developing markets industrialise at pace with well-regulated and open economies.

DFID now has ambitious economic support programmes in the majority of countries where it operates. Through the UK shareholding in the World Bank Group and other Regional Banks, we have driven an ambitious package of support for economic transformation, infrastructure investment and trade openness. Innovative programmes, such as TradeMark East Africa , Invest Africa and new programmes to drive urban and city growth, are targeting specific trade and investment barriers and helping to improve the business environment.

We are also working to harness the world-class expertise of the City of London as the finance hub of choice for developing countries. Many firms in these countries do not have access to bank loans or lines of credit and 2 billion people globally are excluded from the formal financial system.

We want to ensure access to finance for investment is sustainable, inclusive and more affordable. We will work to ensure our firms are well positioned to fully take advantage of these opportunities. The government is trialling new ways to strengthen existing, and establish new, trading partnerships.

By opening access for the delivery of equipment, materials and services, which had previously been a challenge in the region, Kabale airport will enable vital work to be carried out on large-scale infrastructure and energy projects planned in the area. DIT and FCO provided support to Colas in country, while UKEF worked to establish this as a priority and fully budgeted project and DFID sought to ensure it was debt sustainable, appropriately appraised by the Ugandan government, which would provide long-term economic benefit for the country.

Many businesses already do export successfully. This has been broken down by business size in the table below:. Table 1: Profile of UK exporters Supporting our exporters means understanding the challenges they face. In developing this strategy, government has engaged closely with businesses and representative bodies, and analysed existing empirical data, to identify where government help is most needed.

From this engagement and research, we know that businesses of all sizes can face a range of barriers when looking to export because of the higher costs, especially those associated with transport, and other difficulties associated with exporting. These barriers can impact those businesses looking to export for the first time, or those seeking to expand or restart their exporting activity. Attitudinal barriers affect some companies which may believe their business is not suited to overseas sales based on a misperception about the relative costs and benefits of exporting, or those companies who believe their business is suited to overseas sales but may not have the confidence to pursue them, or who do not think there is a demand for their products.

This translates to more than , UK firms Lack of knowledge means businesses may not know how to go about exporting, what they need to consider when entering a new market, and where they can access the support they need. Lack of capacity within businesses can constrain their ability to export. Among businesses that identify lack of capacity as a barrier, the most cited reasons were a lack of managerial time to focus on internationalisation, not having enough staff to expand their operation, and not having the capacity to assess the cost of internationalisation Limited networks and contacts often act as a barrier to exporting because communication problems and distance makes it difficult for businesses to establish relationships with their customers or distributors, and collaborate with other businesses on international opportunities.

Many of these can be addressed through trade policy and sometimes through Trade Agreements and other trade measures. However, there is also an important role, outside these formal agreements, for government to address market access barriers, including regulatory issues. Access to finance is important in ensuring that businesses have the capacity to deliver on export contracts. These requirements can include access to trade and export finance, such as for working capital or contract bonds, or insurance against not being paid for export contracts. We want to help businesses export for the first time, as well as help existing exporters be even more successful.

We will do this through the 4 ways the UK government can make a difference in partnership with other providers of export in the public and private sector:. We also want to align better our export support with the wider business growth support provided by government as both have fundamentally the same objective of helping businesses to growth whether through domestic or non-domestic sales. We will encourage and inspire those businesses that can export but have not started or are just beginning. While there can be real barriers and costs to exporting, there are many misconceptions about the risks.

Businesses have told us that they want to learn from the experience of their peers. As a result, we want to amplify the voice of existing exporters and share their stories. Insight from our international network suggests that international buyers may not have the time or capacity to undertake sufficient analysis to assess all their options. In addition, buying decisions can be influenced by information that is familiar or easy to recall, and by positive or negative associations with a national brand.

As a result, overseas companies may rely on traditional suppliers at the expense of better suppliers. The Exporting is GREAT campaign aims to inspire and engage with businesses across the country, encouraging them to seize global export opportunities. We support companies at every stage of their exporting journey — from getting export ready, identifying opportunities and winning contracts overseas.

The GREAT International Trade campaign promotes the strength of UK industries to overseas buyers, both businesses and governments, opening doors for British businesses overseas by raising awareness of and ultimately increasing the propensity to buy, goods and services from the UK.

The campaign creates a high impact presence which promotes exceptional UK companies on a global stage, showing the world what the UK has to offer. Be the Business is building a movement of businesses across the UK that want to improve their own performance and share their advice and experiences to help others do the same. Based on their research capability and building on the Industrial Strategy , Be the Business helps SMEs better understand the simple changes they can make to super-charge their earning power and raise their productivity by utilising proven management techniques and making use of practical digital technologies.

Be the Business engages and enables businesses from across the UK to improve their performance by helping them benchmark their current levels of productivity on its national digital platform and through peer-to-peer workshops, access best practice advice, and improve through structured management training.

SMEs as the Backbone of Southeast Asia’s Growing Economy

It offers the inspiration, tools and resources for businesses to identify improvement opportunities and develop tried and tested approaches to boost their productivity through expert analysis and advice from businesses. We know that some businesses do not have the relevant information about how to export, or the capability and capacity to export or export more. Some businesses have told us that they do not know how to undertake the initial steps of exporting, such as developing an export business plan, access trade and export finance, or comply with local regulations and administrations.

In addition, they may not have the local insight or knowledge to enter an international market. We want to ensure that all businesses are able and know how to access the information they need to export, from either the private sector or government.

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The private sector and other public bodies already provide a range of support services for businesses who are seeking to export. However, businesses have told us the market for export support is difficult to navigate because of its opacity, and many prefer to rely on peer-to-peer networks and existing trusted business advisers, in particular their accountant, to access the support they need.

We want to encourage firms to build their exporting capability, and make it easier for them to access the support they need from the private sector or government. The Business Productivity Review is looking at the effectiveness of the broader public and private market for business support, which includes export support, and the ability for businesses to navigate this market. We also want to better integrate export support into general business support provided by Growth Hubs , as both have the same objective of helping businesses to grow sustainably. With the support of a DIT International Trade Adviser and an e-commerce adviser, she customised her international websites to suit the cultural differences of her target markets.

Sales of our products have increased astronomically. We had support from our DIT International Trade Adviser, looking at exporting and how to expand the business in different ways. Sybarite are a London based practice of architects and designers that hail from all over the globe to create immersive, multi-sensory and seductive environments for global brands in the worlds of retail, lifestyle and hospitality. DIT provided guidance to support Sybarite enter international markets and communicate their innovative ideas to overseas buyers, without losing the nuance of their designs.

Businesses have told us that we can add value by leveraging our networks, relationships and influence to help UK businesses come together to connect more successfully with international companies, customers, markets, and each other. Businesses often have difficulty exporting because they lack the right contacts and networks. Communication problems and large distances make it difficult for firms to establish a relationship with other firms, customers or distributors.

This barrier, of course, varies according to the nature of the product and the market. It is likely to be greater in emerging markets or where the cultural and geographical distances are greater. We already have a range of mechanisms to help businesses network and collaborate with each other, and connect with international buyers including trade missions, our consortia support, our international network, domestic and international events, and great. We also want to support UK and international businesses to pull through and connect their UK supply chains with international opportunities.

As a result, they open doors for UK businesses and act as representatives of the UK government when abroad and during inward visits from other countries. There are currently 31 Trade Envoys who cover 61 countries. UKEF and DIT have developed a successful supplier fair programme which matches overseas demand with UK supply through the organisation of high-profile, procurement-led events.

Four out of 5 of these exporters were SMEs. A central benefit of the supplier fair model is that it provides a channel for the exporters and their suppliers or potential suppliers to consider exporting knowing that the government, through UKEF , can provide trade and export finance and insurance support directly to the successful exporters and suppliers.

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We also have an important role to play in providing direct support to UK businesses to help them resolve ad-hoc market access issues and discriminatory local regulations. We know that in many markets and countries around the world, especially in developing or fast-growing countries, where the free market is limited, resolving market access barriers is vital to ensure a level playing field for UK businesses and resolve problems before, during and after an exporting contract is signed.

As a result, we want to make it easy for UK businesses to inform us of market access barriers they face so that we can help resolve these issues and be the voice of UK exporters. Government support to reduce these market access barriers is likely to have a greater impact as it will often have a systemic and longer-term impact for all UK businesses. Access to new resources, technology and knowledge increases the productivity and competitiveness of UK firms and can integrate the UK supply chain into large international projects, creating new export opportunities and high-quality jobs in the UK.

This will allow the company to supply blended whisky, gin and Pimms across the Latin American region, resulting in significant exports from the UK. Diageo was invited to attend the UK subsidiaries business breakfasts with the Ambassador where a briefing was provided. Additionally, the company was helped to lobby the Argentine government on import and excise duties. This extensive range of support has helped us to export more products… and given us the confidence to invest in a new manufacturing site in Argentina.

Infrastructure Exports:UK. Launched in , in partnership with UK businesses, government will, when invited, engage earlier with overseas clients to help shape the infrastructure solutions they require to support their economic growth agenda. In addition, where overseas clients seek a UK offer, IE:UK will, through formation of consortia, deliver a workplan that brings together an end-to-end industry solution with government support.

Formed in by UKTI now DIT to facilitate the formation of consortia to respond to complex overseas projects in the healthcare sector, it is now incorporated as a trade association and owned by its members. UKIHMA now has 45 members and has put together expressions of interest, consortia or bids on around 25 projects. Crossrail International. A new government-owned company, to build on the strength and knowledge of the Crossrail experience to advise international cities on their upcoming metro projects and to increase opportunities for the UK supply chain.

The Africa Infrastructure Board. Together, government and industry will create and identify major infrastructure projects across Africa and collaborate to build British consortia and support the UK supply chain to enter new markets. This coordinated approach gives the UK the best possible chance of securing the contracts to deliver the critical infrastructure required throughout the continent.

Business and trade revolves around personal, institutional and national relationships. We have world-class museums, cutting-edge art, and vibrant cultural festivals such as the Edinburgh Fringe Festival, the Globe Theatre, and the British Museum. We also have a global reputation for excellence in the field of education and skills. We want to support and promote these institutions and sectors to build international relationships through the GREAT campaign and our UK and international networks. For instance, DIT this year organised a successful inward mission to the Museums and Heritage Show which included over one-to-one meetings between UK companies and members of the hand-picked international delegation.

Access to trade and export finance and insurance can increase the competitiveness of an exporter UKEF has a range of flexible support available, which includes guarantees to banks and the provision of insurance to UK exporters and overseas investors. In recent years, this support has been significantly enhanced by the introduction of a Direct Lending Facility , which has helped to level the playing field for UK exporters bidding for overseas projects, particularly in fast growing markets where liquidity is tight.

UKEF exists to complement, not compete with, the private sector. UKEF has already made some innovative changes to enhance its offering, including:. Improving our export performance is one of the biggest opportunities for our business community. In addition, we will communicate what we do clearly and in a way that makes sense for businesses.

Throughout our stakeholder engagement, businesses told us that the government plays an important role in supporting UK businesses to export since there are barriers and markets where only government has the influence, networks and assets to provide the necessary support.

Fulfilling the Export Potential of Small and Medium Firms : Brian Levy :

However, this assistance, when not sufficiently focused, can cut across other providers of export support. Businesses consider exporting a part of business growth more generally and do not always seek specific export advice. They often interact with multiple public and private sector organisations to access a range of support and information.

There are many business and export support providers outside of the UK government in the private and public sector who are often the first point of call for businesses. The private sector, exporting intermediaries, and business representative organisations also play a vital role in helping businesses to export.

We want to join-up better with other providers of export support to ensure we are complementary and to signpost businesses to the right support at the right time. This will mean better data and knowledge sharing across government in our interactions with businesses and working in partnership with other providers of export support. This will also make accessing services much easier for businesses. As we predominantly turn to digital sources of information as a first step, we will put user-centered digital services at the heart of our offer, making it as easy as possible for businesses to find, access and successfully navigate all export advice, support and information provided by government.

For those services that are best delivered face to face, we will make sure that businesses are able to access them via digital channels. We will also use data to better tailor our online and offline services and proactively identify businesses that could benefit most from export support. To have the greatest impact on sustainable export growth, government needs to refine and develop its approach to keep delivering value for money.

Almost all export support provided by the UK government is available to companies throughout the UK. As the UK government and the devolved administrations have concurrent powers to promote international trade and investment, face-to-face support is provided in England by DIT through a network of International Trade Advisers while similar services are operated by Scottish Development International, Welsh government and Invest Northern Ireland in the devolved nations. UK government will continue to work closely with these agencies and administrations by collaborating on joint events and activities to maximise the benefit to UK businesses, sharing information, avoiding duplication and directing companies to the most relevant support.

Speyside Distillery has seen phenomenal growth overseas in , adding 8 new markets in the last 12 months, most recently securing a win in Taiwan and signing a deal with the Bank of China to host VIP tasting sessions for personal banking managers from across 25 Chinese provinces. DIT and FCO , in conjunction with Scottish Development International and Highland and Islands Enterprise, supported the company by providing relevant market research, making introductions to key international suppliers and distributors and organising trade missions, most recently to Gulfood in the Middle East.

Charging for services is not a new concept.

  • Weitere vorgeschlagene Titel.
  • 1. Export Express Loan Program (SBA).
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  • Export Strategy: supporting and connecting businesses to grow on the world stage.

Charging allows for reinvestment in our capabilities and the expansion of our capacity to service a large and growing number of businesses. It is also a good indicator of the value of services provided, helps to identify government additionality and business demand, and provides a mechanism for us to deliver more at a lower taxpayer cost. DIT currently charge for a range of services, which help UK companies maximise their ability and opportunities to trade. These services include contacts and introductions, missions, bid response support and training and market research.

DIT is already introducing standardised and consistent charging across all services, in all regions and sectors. In contrast, international comparators generate a much higher income from their export support services. Therefore, DIT will engage with businesses and explore if there is potential for users of its services to make a greater contribution to the cost of providing them to develop a sustainable and long-term approach to funding its export support offer. Further under the EPCG scheme these small scale units will not be required to maintain average level of exports.

In addition, union commerce and Industry Minister Murosali Maran announced that the government is also embarking on a programme of identifying places that house a very high propensity for export possibilities. To begin with, places like Khurja in UP , famous forits pottery will be undertaken for an in depth study and potential special characteristics for developing an export market. The package announced for the sector is expected to increase its competitiveness.

The new policy for showers a host of incentives for exporting communi:: prepares solid ground for accelerated growth in exports. In the new policy, imports, curbs are lifted and the services exports gets boost. Features of Revised Exim Policy 1 Removal of quantitative restrictions on imports and exports.

The government announced Mini Exim Policy. Important features of Mini Exim Policy: 1 Free import of gold ann silver. This sudden change and the introduction of new policy was due to the formation of new UPA government under the leadership of Dr. Manmohan Singh. The first annual supplement to the five year's FTP was announced on April 9, and the second annual supplement was announced on 7th April This second supplement is the current foreign trade policy for the year The foreign trade policy focus on sectors such as services and agro-based industries which are labour-intensive with capacity to generate large-scale employment opportunities.

Free trade warehousing zones will be set up with hundred per cent FDI.

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  8. Biotechnology parks would be set up and the popular DEPB scheme will be given continuation till a suitable alternative is introduced. No service tax on exports, no age bar on imports of secondhand capital goods. Key theme is employment generation, shops for agri-export, marine, dairy, retail auto component sectors. Duty entitlement passbook scheme rates issue and tax notices under section 80 HHC to be taken up by P. Export obligation reduced in agriculture, manufacturing and small-scale industries. Simplified Aayaat Niryaat Form for exporters, importers. Incentives for employment generation.

    ExtensionofVishesh Krishi Upaj Yojana. Export booster dose to gems and jewellery sector. Treating refuelling for long distances flights as exports. Clubbing of advance licensing and duty-free replenishment certificate scheme. Making India a hub for auto parts. Removal of incidence of service tax and fringe benefits tax.

    Goodbye to the target plus scheme. Incentives to service sector companies. Old export promotion schemes given extension. Provision for reduction in transaction cost. Duty-free imports of tools and machinery for handicrafts and gems and jewellery sector. Streamlining and simplification of procedures to cut transaction cost. Benefit [Tax sops] to exporters of coconut oil, soyabean oil, potato flakes, meals and cardamom.

    Benefit of duty exemption, DEPB extended to special economic zone developers. It is available to an approved hotel or an approved tour operator or a travel agent. It is available to an Indian company or a person other than a company resident in India for exports out of India and sale proceeds of which are receivable in convertible foreign exchange.

    It is available to an Indian company or person resident in India who is involved in the business of computer software exports or its transmission or providing beneficial services from India to a place outside India. Indian companies are exempted from tax on their income consisting of dividends received from any foreign company in consideration of supply of any technical know-how or technical service and also royalty fees etc.

    The whole of such amount received is exempted while computing taxable income. Special incentive schemes have been formulated and implemented by Government to boost exports. Among these the most important is the international Price Reimbursement Scheme. This scheme is designed to make good the difference arising from the high cost of domestic steel, pig iron and aluminium vis-a-vis the international price for these products. The Government has reserved items for production in small-scale sectors.

    So there will be greater Industrial Production in the small-scale sectors as a result of which there will be more avenues of employment. The small-scale sector in India produces a wide range of products from simple consumer goods to sophisticated products like hearing aids, electronic components, tape recorder, TV sets.

    With the lower level of labour cost, India enjoys an advantage in exporting both Traditional and Non- Traditional labour intensive product. There is a favourable climate for export in foreign markets because frequent wage hikes and Pollution Hazards in Industrialised country tend to favour imports from developing countries particularly import of products. Substantial increase in exports were observed in case of readymade garments, canned and processed fish, leather sandals and chappals, food products, hosiery and marine products etc.

    The value of exports reached a record high figure of Rs. A very significant feature of export from small-scale sector is their share in non- traditional exports. The share of exports from the small-scale sector represents about 39 per cent of total exports. To conclude we can say that the growth of SSIs in terms of number and output is comparatively much higher in reserved items than unreserved items. The policy of reservation has therefore positively helped the growth of this sector. Despite such positive evidence in favour of reserved items, the Union Budget of dereserved 14 items manufactured by sector.

    All these 14 items were among the successful category of items manufactured. The Ministry of has identified items for de-reservation, among them 30 items are in the category of 'Textile Products' including hosiery which is a sector poised for rapid growth. According to the Union Budget , the Ministry of has identified items for dereservation. Government has setup a number of institutions for helping business units in order to promote exports and for formulating policies and programmes in a systematic manner.

    Various institutions are explained below:. Indian government is primarily concerned with the formulation of trade policies and programmes. Government has various departments to look after different aspects of export trade. Government is also responsible for all problems relating to export assistance such as cash assistance, free trade zones, guidance to Indian entrepreneurs who have set up ventures abroad, export credit etc. Several advisory committees are functioning under Ministry of Commerce.

    Following important functions are carried by the Director: 1 To run showrooms in foreign countries. This department is concerned with commercial publicity, it publishes directories of foreign imports of Indian products in different volumes and each volume is devoted to a single country. Commercial publicity is done through various media, publications etc. Trade representatives assist the Ministry of Commerce in the formation of programmes and policies. They provide the following types of assistances:.

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    Following are the objectives:. Journal provides information about special articles of foreign trade of India, information on country's economy, government trade policies, etc. Government of India has set up this institute with trade, industry, universities and educational and research institutions. It is an autonomous body registered under the Societies Registration Act. Their main activities are:. There are 22 EPCs at present in India. They examine various aspects of export promotion such as price, marketing, quality, packaging, transport etc.

    They are non-profit seeking organisations. Following assistance are provided by EPCs:. This institution has been setup by government of India to offer packaging assistance tq exporters in a coordinated and integrated manner. It also collects information relating to export, export markets, takes up market research, provides assistance in export finance and implements export orders. The Commodity Boards have been set up to help the exporters in the export of traditional items. Commodity Boards are even set-up under the administration of Ministry of Commerce.

    They perform the following functions:. In order to remedy the prevailing high-risk situation and provide adequate cover of insurance to exporters, a special institution known as Export Credit Guarantee Corporation ECGq was established in India in ECGC plays a dual role in promoting exports viz. Export Trade Corporations directly undertake programme of export promotion. These are set up by state governments. In states where there are no such Corporations, State Industrial Development Corporations take up the taste of export promotion.

    Except the above mentioned institutional arrangement, advisory bodies have been established in order to advise government on matters relating to export promotion. Economists, government senior officers etc. Export Houses scheme was introduced in It is a large export organisation. Any exporter or group of exporters can become an export house provided certain criteria is fulfilled.

    Export houses are granted following facilities:. In order to undertake Export, financial and technical assistance is also provided. Not only can you reach a large number of potential customers from around the globe without needing to establish a physical presence in other countries, but you can also:. Before spending a great deal of time, effort and money on e-exporting, take some time to reflect on your current operations and product offerings. This assessment phase will help you avoid headaches later and will educate you on what you need to do to get ready to e-export.

    If you are being proactive and thinking about actively marketing your products in foreign markets, an export plan is a definite must.

    More SMEs exporting to the region

    An export plan will help you:. Identifying potential customers abroad is a key step to developing an e-export plan. A good starting point is to research international market statistics on your sector to gain an understanding of the level of export of goods and services to various countries. Then, identify a few key markets for your products or services that demonstrate strong demand and potential for growth. In assessing the markets you will want to consider the domestic and international competition that exists and the various trends that may impact demand for your products or services.

    At the same time, it is also important to realize that customers abroad are searching the Internet for the products they are interested in. Thus, developing an online presence through your website and business to business online e-commerce marketplaces such as Alibaba and TradeKey, is a good way of allowing customers to find you and gain an indication of which markets may offer the most potential for your business.

    If you are simply responding to orders from customers located outside of Canada, your needs will be different, but you will still need an e-export plan. Even when you are being reactive to orders rather than proactive , you should still identify shipping routes and costs of exporting including, for example, translation and product customization costs. Tip: When considering exporting, don't move too quickly. Consider "test driving" your product in one or two foreign markets.

    This would help you identify unanticipated factors that may hinder product acceptance and also determine how viable exporting is for your business. Before entering a foreign market, you need to be sure your products are suitable in their current form. You need to consider both the tastes and preferences in your foreign markets, as well as the specific foreign regulations that apply to your products. Note that these will vary by country, so you may have to limit the foreign markets where you sell your products.

    This group issues documents that provide guidance on the selection and implementation of appropriate quality management programs for international operations. As with most business transactions, informing yourself about the laws and regulations that govern these transactions is critical. This booklet is not intended to provide legal advice. Therefore, you should consult a lawyer specializing in international law to make sure you are in compliance with the various domestic and foreign regulations.

    The website World Customs Organization will provide you with links to customs administration websites worldwide. For tariff information, you can go to bitd. Many products that are traded or sold online never cross a physical border e. Information is not subject to duties if provided via the Internet. Therefore, it does not require documentation or reporting.

    However, if you physically send your software product e. The Internet represents a critical sales tool for SMEs with limited resources. Consider the following tips for using the Internet that can help you with e-exporting. Once you have made a sale, you need to get your products to your customer. The international shipping process can be complicated at best. Shipping can be broken down as follows:. To ease the burden of shipping products abroad, you can call upon the assistance of freight forwarders, customs brokers, and fulfillment houses as described in the chart that follows.

    Remember: While the services of freight forwarders, customs brokers and fulfillment houses can greatly assist you in exporting your products, keep in mind that you, the exporter, carry the burden of responsibility. You need to inform yourself accordingly. Many Canadian businesses that export their products abroad give credit terms to their buyers. The most common payment method is by open account , with a 30 to 90 day credit period. The main advantage of this method is its simplicity and minimal paperwork.

    Of course, you could ask for other payment terms from your customer until you develop a relationship. These other terms include:. Arranging for online payment before the goods are shipped will help you to avoid having to collect payment after the goods have been shipped. Online payment options include third party credit card processing companies, online fund transfer services and prepaid credit services, all of which allow payments and money transfers to be made through the Internet.

    The services these companies offer are not available in all countries. In Canada, you have to keep accurate books and records of your exporting activities for six years after the end of the calendar year in which you export the goods. You can keep these records on paper or electronically. E-exporting is not without its risks. Below we highlight some key risks and some steps you can take to mitigate those risks.

    This booklet highlighted some of the basic considerations involved in exporting via the Internet. In closing, we draw your attention to some of the most frequent exporting mistakes made by new and even experienced exporters. They are as follows:. As technology and services for online e-commerce advance, doing business internationally for small and medium-sized businesses will become even easier. One trend that simplifies e-commerce for businesses is order fulfillment services provided by companies such as Amazon and Shipwire.

    These companies fulfill client orders on behalf of your businesses by storing your inventory, receiving orders from clients, and packaging and shipping your products around the world. In some cases, these fulfillment houses may even offer to process payments and provide after-sales customer service support.

    These new fulfillment services offer many benefits to small and medium-sized business owners in terms of saving time and reducing costs. With the fulfillment house handling client orders and organizing shipping, you have more time to devote to other aspects of your business. However, there are some potential disadvantages to employing fulfillment companies that you need to be aware of. For example, you will have less control over your products and how they are handled. In addition, it may be more complicated dealing with client complaints or delivery status questions that are related to the fulfillment house.

    As well, you may need additional insurance if you are selling valuable products. Despite these drawbacks, fulfillment services are providing new opportunities to businesses to advance their e-exporting ventures. They are another tool for small and medium-sized businesses to consider in their e-exporting strategy. This publication is part of an E-Business Toolkit which includes a series of booklets on advanced e-business topics and an introductory handbook How You Can Profit from E-Business.

    The entire Toolkit is available at ontario. Skip to main content.

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